Effective Date: 22/09/2026
At Lékopé Majuli Women Farmer Producer Company Ltd., we carefully pack and ship products created, grown, and crafted by women farmers and artisans of Northeast India. Every order supports women-led livelihoods, traditional skills, and community-owned enterprise.
1. Business Information
Lékopé Majuli Women Farmer Producer Company Ltd.
Registered Office: Garamur Satra Road, Opp. Garamur Mini Stadium, Garamur, Majuli, Assam – 785104
CIN: U01111AS2022PTC024001
GSTIN: 18AAFCL2649N1ZZ
Phone: 6003656280
Email: lekopebyayang@gmail.com
2. Order Processing
Orders are processed after successful confirmation of payment.
Most orders are prepared and dispatched within [3–5 business days] of order confirmation. Products that are handmade, handwoven, made to order, or require additional preparation may take up to [7–10 business days].
If there is any unexpected delay in processing your order, we will make reasonable efforts to inform you by email or phone within [2 business days] of becoming aware of the delay.
3. Delivery
We currently deliver Pan-India. We do not currently ship outside India; if this changes, this page will be updated accordingly.
Estimated delivery time after dispatch is approximately 4–8 business days depending on delivery location and courier service.
Country of origin: all products are made in India (Assam / Northeast India).
Delivery timelines are estimates and may be affected by factors outside our control, including weather, natural events, transportation disruptions, regional restrictions, courier delays, or other unforeseen circumstances.
4. Shipping Charges & Payment
Shipping charges, if applicable, will be displayed at checkout before the order is completed. Any applicable additional charges for special delivery requirements will be communicated to the customer where relevant.
Prices displayed at checkout are inclusive of applicable GST, unless stated otherwise.
We accept payment via UPI, debit/credit cards, net banking processed through our secure third-party payment gateway, Razorpay.
5. Address Accuracy
Customers are responsible for providing a complete and accurate delivery address, including:
• Full name
• House/building number
• Street/locality
• City/town
• District
• State
• PIN code
• Contact telephone number
Lékopé cannot be held responsible for delays or failed delivery caused by an incorrect or incomplete address supplied by the customer.
6. Delivery Attempts
Our delivery partner may make multiple attempts to deliver your order. If the order cannot be delivered because the recipient is unavailable or the address is incorrect, additional delivery arrangements may be required.
If a package is returned to us because delivery could not be completed, re-delivery charges may apply / the original shipping charge will not be refunded for any further delivery attempt.
7. Damaged or Missing Packages
If your package arrives visibly damaged, please photograph the package and product before opening or immediately after opening it, and contact us within 48 hours of delivery at lekopebyayang@gmail.com.
If an order is reported as missing or incorrectly delivered, please contact us as soon as possible so that we can investigate the matter with the delivery service.
8. Handmade and Handwoven Products
Lékopé's handloom and craft products are made using traditional processes. Small variations in colour, texture, weave, finish, or appearance may occur and are part of the character of handmade products. Such variations are not necessarily considered defects.